BACKROOM ASSISTANT - to apply click button at bottom of job description

JOB TITLE:  MCC Thrift Shop Backroom Processing Assistant

REPORTS TO:  Assistant Manager



SALARY: $12.60

BENEFITS:  Health Insurance Defined Contribution Plan, 5% salary match to retirement fund, 10 paid holidays, 10 sick days / year, 10 vacation days / year, performance bonus


NOTICE:  This job description is provided as a general summary of common job duties performed by individuals assigned this job title.  It is not all-inclusive, nor is it intended to create a contract, written or implied, between employees and CMT.


Thrift on Woodlawn is a welcoming, justice seeking non-profit supporting the international work of Mennonite Central Committee and local partner, Working Men of Christ.  The Backroom Processing Assistant will provide oversight and coordination of receiving and processing of donated second hand items. This hands-on role includes working closely with volunteers and community members in an atmosphere where dignity of people and creation is of primary importance.

Wichita MCC thrift shop is owned and operated by Central Mennonite Thrift (CMT) and its governing Board for the purposes of supporting the work of Mennonite Central Committee (MCC).  Wichita MCC Thrift Shop works with partner Working Men of Christ (WMOC) to carry out MCC’s mission locally. Wichita MCC Thrift Shop is one of over 100 MCC Thrift Shops in the US and Canada and will relate to the broader MCC Thrift Shop network.

Mission Statement: As a not-for profit thrift shop owned by Central Mennonite Thrift, Inc., we support the local and global relief, development and peace projects of Mennonite Central Committee and partner with Working Men of Christ (WMOC).   

Vision:  CMT, Inc.  will operate storefront charity thrift shop(s) where donated items are sold to the public in an atmosphere of dignity and with no discrimination.

Core Values:

Mission of Love

- Building global community

- Building local community

- Caring for Creation

- Dedication to others

- Affirming dignity

- Seeking justice

- Removing barriers

- Accountability and integrity

Purposes of the Shop

Thrift on Woodlawn is a Christian resource for meeting human needs by:

  1. Offering a friendly, caring presence in the community and a place for volunteers to use their time and talents.

  2. Receiving donated items, encouraging reuse and recycling of material resources.

Thrift on Woodlawn is dedicated to Creation Care and will make every effort to reduce consumption, reuse, and/or recycle all items in every way possible.

  1. Reselling donated items, offering quality, affordable merchandise to the community

  2. Generating income for Mennonite Central Committee and informing the churches and community of the MCC mission.

  3. Supporting Working Men of Christ by generating income and offering meaningful volunteer and employment opportunities as part of a restorative justice program.


  • Heart for social justice, peacemaking and global understanding.

  • Bilingual a plus

  • High School Diploma preferred or equivalent experience

    • Experience with second hand retail a plus

    • Experience overseeing/directing volunteers an asset

  • Ability to meet the physical demands of the position

    • Able to work on one’s feet for long periods of time.

    • Ability to lift and carry heavy objects (up to 50 lbs).

    • Ability to use stairs

    • Comfortable working outdoors in various weather conditions.

  • Ability to work closely with other personnel to ensure positive, constructive environment

  • Ability to thrive in a fast-paced and growth-oriented environment, while maintaining a sense of humor and a positive, solution-oriented approach.

  • Ability to maintain a flexible schedule with availability to work weekends and evenings as needed

  • Able to look for process and procedures for improvement/streamline

  • Excellent communication and relationship building skills

    • Willing and able to work & relate with a variety of people, without discrimination

Delineation of responsibilities

The Backroom Processing Assistant reports to the Assistant Manager and provides direction to multiple volunteer positions.

Principal Duties and Responsibilities

Oversee the process of backroom operations

  1. Carry out the process of receiving donations

    1. Accepting donations at receiving area, assisting donors unloading their items

    2. Using discretion on when to say no to receiving product (using defined policies and best practices)

    3. Organize donations by department and transferring them to the appropriate location.

      1. Assist with pre-sorting of donated goods, as needed.

      2. Assist with pricing, cleaning, and tagging items, as needed.

    4. Identify high value items that are received from donors and place them aside for further research.

  2. Take leadership in the recycling and disposal process of product that will not be sold.

    1. Assist with truck loading and unloading, ensuring effective use of space and labour, as needed.

  3. Assist customers with loading purchases checking for proper sales documentation.

  4. Assist in the cleaning and repair of furniture, as needed.

  5. Maintain organization of the receiving/processing area.

  6. Maintain current knowledge of CMT policies and maintain store procedures

  7. Utilize and implement the MCC Thrift Shop Network handbooks, standards and best practices in processing

  8. Recommend, implement and lead initiatives to improve efficiency and effectiveness of operations

  9. Ensure the shop lives out the core values set by CMT Board


  1. Consult with volunteers on a regular basis, addressing concerns and sharing ideas

  2. Support the work of volunteers by expressing appreciation both formally through volunteer appreciation events and informally on a day to day basis

Health and Safety

  1. Ensure compliance with local and state requirements for selling second hand products in the US as well as products identified by the CMT board as “Do Not Sell”

  2. Maintain and monitor health and safety procedures reducing risk.

Assist with store operations, as needed

  1. Customer service

  2. Clerking

  3. Opening and closing duties

  4. Merchandising

  5. Other duties as assigned

  1. Attend regular staff meetings for collaboration, planning, and information sharing

Customer Service

  1. Provide service to customers according to high standards

Continuing Education

  1. Keep current with knowledge of resale, thrift, retail trends through regular communication with the broader MCC Thrift Shop Network,

    1. Participate in periodic offsite training that may involve overnight travel

    1. Participate in MCC Thrift Network meetings and conferences

    2. Attend Roots of Justice Anti-Racism Training

Perform other duties as required.


Working Conditions: The position requires working in a comfortable but fast-paced retail shop / shipping & receiving environment and requires spending a significant portion of time on one's feet with frequent walking, bending, squatting, pulling and pushing.  It requires the ability to respond to the often simultaneous demands from customers, volunteers and occasional requests for aid. This position also involves working outside in various weather conditions for significant periods of time, unloading and loading furniture and other heavy items. This position further requires the ability to constantly respond "positively" to the demands/requests from customers/donors. From time to time there is also the need to deal with drug-addicted and/or persons with high emotional needs. This position also involves the handling of used goods and the lifting of objects of up to 50 lbs.


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