THRIFT ON WOODLAWN is seeking a full time Assistant Manager. We are a welcoming, justice seeking NEW MCC Thrift Shop supporting Mennonite Central Committee and local partner, Working Men of Christ. The Assistant Manager will assist the General Manager in creating a second hand retail environment where dignity of people and creation is of primary importance. The Assistant Manager will provide leadership to paid staff and volunteers and coordinate a resume building program. This hands-on role includes ensuring a good community presence while assisting the General Manager in shop operations. Thrift on Woodlawn is in Wichita KS. See the full job description below. Application Deadline November 30, 2018.
JOB TITLE: MCC Thrift Shop Assistant Manager
REPORTS TO: Shop General Manager
TIME COMMITMENT: FULL TIME
LOCATION: Wichita KS
SALARY: $14.60 per hour
BENEFITS: Health Insurance Defined Contribution Plan, 5% salary match to retirement fund, 10 paid holidays, 10 sick days / year, 10 vacation days / year, performance bonus
NOTICE: This job description is provided as a general summary of common job duties performed by individuals assigned this job title. It is not all-inclusive, nor is it intended to create a contract, written or implied, between employees and CMT.
Thrift on Woodlawn is a welcoming, justice seeking non-profit supporting the international work of Mennonite Central Committee and local partner, Working Men of Christ. The Assistant Manager will assist the General Manager in creating a second hand retail environment where dignity of people and creation is of primary importance. The Assistant Manager will provide leadership to paid staff and volunteers and coordinate a volunteer resume building program. This hands-on role includes ensuring a good community presence while assisting the General Manager in shop operations.
Wichita MCC thrift shop is owned and operated by Central Mennonite Thrift (CMT) and its governing Board for the purposes of supporting the work of Mennonite Central Committee (MCC). Wichita MCC Thrift Shop works with partner Working Men of Christ (WMOC) to carry out MCC’s mission locally. Wichita MCC Thrift Shop is one of over 100 MCC Thrift Shops in the US and Canada and will relate to the broader MCC Thrift Shop network.
Mission Statement: As a not-for profit thrift shop owned by Central Mennonite Thrift, Inc., we support the local and global relief, development and peace projects of Mennonite Central Committee and partner with Working Men of Christ (WMOC).
Vision: CMT, Inc. will operate storefront charity thrift shop(s) where donated items are sold to the public in an atmosphere of dignity and with no discrimination.
Mission of Love
- Building global community
- Building local community
- Caring for Creation
- Dedication to others
- Affirming dignity
- Seeking justice
- Removing barriers
- Accountability and integrity
Purposes of the Shop
Thrift on Woodlawn is a Christian resource for meeting human needs by:
Offering a friendly, caring presence in the community and a place for volunteers to use their time and talents.
Receiving donated items, encouraging reuse and recycling of material resources.
Thrift on Woodlawn is dedicated to Creation Care and will make every effort to reduce consumption, reuse, and/or recycle all items in every way possible.
Reselling donated items, offering quality, affordable merchandise to the community
Generating income for Mennonite Central Committee and informing the churches and community of the MCC mission.
Supporting Working Men of Christ by generating income and offering meaningful volunteer and employment opportunities as part of a restorative justice program.
Heart for social justice, peacemaking and global understanding.
Bilingual a plus
Post-secondary education is highly preferable or equivalent experience
Experience in management and supervision
Experience recruiting/overseeing/directing volunteers an asset
Demonstrated ability to serve clients in a professional, welcoming and efficient manner
Demonstrated Leadership Skills
Ability to thrive in a fast-paced and growth-oriented environment, while maintaining a sense of humor and a positive, solution-oriented approach.
Ability to maintain a flexible schedule with availability to work weekends and evenings as needed
Business development skills:
Able to look for process and procedures for improvement/streamline
Proficiency with computers and social media applications
Excellent communication and relationship building skills
Willingness to do public speaking
Willing and able to work & relate with a variety of people, without discrimination
Delineation of responsibilities
Assistant Manager reports directly to the General Manager. The Assistant Manager supervises 2 paid positions and multiple volunteer positions. The assistant manager is primarily responsible for the coordination of volunteer activities General Manager.
Principal Duties and Responsibilities
Planning and Evaluation
In collaborations with General Manager, create vision for the shop and ensure implementation of strategic plan.
Assesses the Shop’s need for volunteers and make plans to recruit as necessary.
Develop shop operational strategies and procedures based on strategic plan
Develop and monitor health and safety procedures ensuring volunteers and customers are not at risk.
Develop and coordinate implementation of Resume Building program with partner, WMOC.
Oversee the process of donated merchandise in a timely fashion.
Processes include: receiving, sorting, tagging, displaying, rotating and disposing, selling
Maintain current knowledge of CMT policies
Recommend, implement and lead initiatives to improve efficiency and effectiveness of operations
Manage the daily operations of the shop, including but not limited to
opening and closing / make bank deposits or delegate as necessary
assist volunteers with customer service requests
Clerking as needed
Assisting on the sales floor and receiving area as needed.
Utilize and implement the MCC Thrift Shop Network handbooks, standards and best practices in marketing, graphic standards, operations, and volunteer management
Assist and support the General Manager in marketing and merchandising responsibilities.
Ensure the shop lives out the core values set by CMT Board
Implement CMT policies and financial controls to ensure prudent use of resources.
Health and Safety
Ensure compliance with local and state requirements for selling second hand products in the US as well as products identified by the CMT board as “Do Not Sell”
Maintain and monitor health and safety procedures reducing risk.
Provide leadership and encourage collaboration
Provide supervision: monitor personnel adherence to policies and procedures; take corrective action as necessary to ensure compliance following CMT policy
Ensure staff are fully trained and competent to perform their job as defined by their job description.
Attend meetings with General Manager
Recruit, screen, interview, approve, train and mentor volunteers in keeping with the CMT policies and procedures
Develop volunteer schedules to maintain adequate personnel to accomplish tasks and respond to customer demand
Coordinate the work of volunteers, provide timely direction and verbal feedback
Coordinate implementation of Resume Building Program with partner, WMOC. Provide ongoing support, supervision, and feedback for participants.
Hold annual meetings with key department leaders for collaboration, planning, and information sharing
Support the work of volunteers by expressing appreciation both formally through volunteer appreciation events and informally on a day to day basis
Utilize best practices in the MCC Thrift Network Volunteer Engagement Manual for Managers.
In collaboration with General Manager, support the development and implementation of a marketing campaign to promote the shop’s mission and purpose.
In collaboration with General Manager, implement retail strategies to achieve goals
Assist GM in promoting excellence in the customer service experience for all visitors to the thrift shop through personnel training.
Utilize MCC Thrift Network Customer Service Toolkit
Keep current with knowledge of resale, thrift, retail trends through regular communication with the broader MCC Thrift Shop Network,
Participate in periodic offsite training that may involve overnight travel
Meet periodically with other Thrift Shop Management for networking
Participate in MCC Thrift Network meetings and conferences
Attend Roots of Justice Anti-Racism Training
Perform other duties as required.
Working Conditions: The position requires working in a comfortable but fast-paced store environment and requires spending a significant portion of time on one's feet with frequent walking, bending, squatting, pulling and pushing. It requires the ability to respond to the often simultaneous demands from customers, volunteers and occasional requests for aid. From time to time there is also the need to deal with drug-addicted and/or persons with high emotional needs. This position also involves the handling of used goods, using stairs, and the lifting of objects of up to 50 lbs.